Sam DeWitt
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Recent activity by Sam DeWitt-
• What is the return policy?
Whole Bean or Ground Coffee If you have any issues with or simply do not like the coffee we sent you, no worries at all! From the day you receive your coffee, you have two (2) weeks to reach out to...
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• Why is My Order Taking Longer Than Usual to be Delivered?
We kindly ask for your patience on potential shipping delays. We are doing our absolute best to maintain safety in our warehouses during the ongoing pandemic, all the while increasing our regular r...
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• What if I only received part of my order?
The most likely reason is that you will be receiving two or more packages for your order. Our canned products are produced and shipped out of our Michigan facility, while coffee is roasted and shi...
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• If I'm sending a gift, will the recipient see the prices?
Nope! Prices of items and order totals are not included in the box with the order, even if it is not sent as a gift.
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• Can I send gifts to multiple recipients within the same order?
Unfortunately, you can only add one shipping address per order and will need to create a new order for each person receiving a gift. If you are attempting to place a larger order with many recipie...
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• What are the "go-to" or "house" choices for coffee in your cafes?
In our cafes, the "house" coffee is Corsica, while espresso drinks are made with Nizza beans. We rotate additional options each month, so be on the lookout for new beans to try!
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• What is the daily deadline to have an order placed by, so it ships out the same day?
All wholesale orders placed by 3:30 PM EST will be shipped out of our warehouse the same day (or the next business day if a weekend or holiday). Orders placed after 3:30 PM EST will be shipped out...
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• What are the business hours for your Client Service team?
Our Client Service is available from 8 AM - 6 PM EST, Monday through Friday. Our company is closed on most major holidays. *Due to ongoing, high volumes, it may take 2-3 business days to respond t...
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• What products do you offer to wholesale customers?
You can check out our website for the products we offer (https://www.lacolombe.com/), but you can work with one of our Sales Representatives one-on-one to learn about the best options and prices fo...
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• Does La Colombe have a blog I can follow?
We sure do! Check out our blog, 1335 Frankford, in the link below: https://blog.lacolombe.com/