Shipping
- • When should I order by in order to receive it in time for the Holidays?
- • Why hasn't my order shipped?
- • Can I place a large order for individuals across multiple locations (such as employee gifts)?
- • Does La Colombe ship internationally?
- • I only received some of my order. Were my items shipped separately?
- • My La Colombe order was returned to the original sender.
Subscriptions
- • Can I adjust the frequency of a prepaid subscription?
- • How does a prepaid subscription work?
- • Where can I find when my most recent order shipped?
- • What happens if I start a subscription for a product that is discounted due to a sale?
- • What happens if I add a one-time only product to my upcoming subscription order that is discounted due to a sale?
- • How do I combine my subscriptions?
Orders
Returns
Payments & Promo Codes
- • What do I need to know about the Buy 2 Get 1 FREE V-Day Gifts sale?
- • How can I check the balance of my La Colombe gift card?
- • Is there a La Colombe rewards or points program?
- • What do I need to know about the 25% off gifts sale?
- • What do I need to know about the Now or Never Flash Sale?
- • Can I apply a discount or promo code to my new or existing subscription?