• How to update your address for future subscription orders:

1. Log in and click MY SUBSCRIPTIONS. If you get an error that you don't have an account, create an account with the same email you used to start your subscription to get connected
2. Under UPCOMING ORDER, locate Shipping Address, and click on CHANGE SHIPPING
3. Use the dropdown menu to select an existing address or click on ADD NEW ADDRESS
4. Enter your new shipping address details
5. Check USE FOR ALL SHIPMENTS if you’d like this address to apply to all future orders
6. Click on ADD NEW ADDRESS

PLEASE NOTE: Any changes to a subscription, including skipping or canceling, must be made at least 24 hours before your renewal date. We are unable to edit or cancel subscription orders once they have been processed.

La Colombe is not responsible for lost or missing shipments if your subscription address was not updated in time. Please contact us immediately if your order is processed with the former/old shipping address. We cannot guarantee a change in address after a subscription order has renewed, but will do our best to accommodate your request.