Cafe gift cards are physical cards that contain a 16-digit number and can only be used in cafes.
E-Gift cards are combinations of 16 letters and numbers that can only be used on our website.
Our cafe gift cards and e-gift cards operate under a different shop and we cannot (at this time) use either as a substitute for the other. We understand that there can be confusion around the two options, so if you would like to transfer your balance from one type of card to the other, you can simply email our Client Service team at firstname.lastname@example.org. Be sure to include the type of card you want to receive, along with the card number, and we will be happy to make the change quickly for you! Please include your shipping address if you'd like to receive a cafe gift card as these are physical cards that require shipping.
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