We take pride in fulfilling and shipping orders quicker than many other companies, so in most cases, it is difficult to cancel an order or make a change after it has been placed. You can contact our Client Service team (help@lacolombe.com) to check on the status of your order and to see if changes can still be made. If attempting to cancel an order that has already left the facility, you can choose to have the order redirected back to the facility (if it has not yet been delivered). You will be refunded for your order amount minus a $17 fee, which covers the full cost of returning the order.
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