At this time, we only communicate with our customers through email. This allows us to provide efficient and effective support by keeping all communication in writing, which ensures that we have a clear record of all interactions and can refer back to them as necessary.
We understand that speaking over the phone can sometimes be more convenient, but we have found that email communication allows us to provide a more thorough and accurate response. It also allows us to prioritize all responses and ensure that we address all our customer's concerns in a timely manner.
Please contact us at help@lacolombe.com, or fill out the form by clicking on 'Contact' or 'Support' at the bottom of the page on www.lacolombe.com.
Please double-check your email address when filling out the contact form. If you do not receive an automated email letting you know that your inquiry was successfully sent and received, the submission may not have gone through.
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