We kindly ask for your patience on potential shipping delays. We are doing our absolute best to maintain safety in our warehouses during the ongoing pandemic, all the while increasing our regular roasting schedule and adding shifts to pack and fulfill orders. We have also been working with our mail carriers to try to ensure the best customer experience, however, our carriers are experiencing their own influx of packages and other obstacles, which may result in unexpected delays.
You can check out the expected timeframe for the order you placed, too. Please keep in mind that the number of days listed is the number of BUSINESS days until the expected delivery date (weekends and holidays are not included). If you have not received your order within the communicated timeframe, please contact our Client Service team, who will work to find a solution (and get your coffee in your hands!) as quickly as possible.