Starting a Prepaid Subscription:
We offer prepaid subscriptions exclusively in 3, 6, and 12-month terms with a frequency of every four weeks. As soon as you pay for a prepaid subscription, the first shipment is confirmed and is prepared for shipment. If you need an order sooner, log in and click on Manage Subscriptions. Under Upcoming Orders, you will have the option to change the order date, send a shipment now, or skip an order. You can also change the product to one of equal or lesser value. If you need to cancel any remaining shipments, please contact us at help@lacolombe.com.
Prepaid Subscription Renewals:
If you do not wish to renew the prepaid subscription automatically, you can log in and click on Manage Subscriptions. In the Upcoming Orders section, you will see a box that says, "Automatically renew prepaid subscription." If you uncheck this box, the subscription will not be renewed after the final shipment has been sent out.
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